Services and assistance
Telemonitoring 24/7, with the best experts in refrigeration
EPTA guarantees sales outlets remote supervision 24 hours a day, 7 days a week, anywhere around the world, even in areas that are hard to reach: currently over 2,400 sales outlets are monitored.
The key to guarantee an excellent level of service is the constant monitoring of the sales outlet. Such control can be made through timely diagnostics and an immediate evaluation of the need for intervention or assistance, resolving problems in a timely manner even remotely, ensuring at the same time the best possible management of installation parameters to achieve the best possible energy savings.
The new Epta central remote-monitoring platform uses a series of advanced algorithms, developed by the best refrigeration experts.
Thanks to this fully developed approach, clients enjoy these important advantages:
- prevention of alarms and breakdowns, with a consequent reduction of maintenance costs;
- the guarantee that the installation shall always fully function thanks to optimized planning for preventive maintenance
- optimization of energy consumption